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Store policies

Terms of Service

Last updated: 8 November 2026

Summary

1. Who we are

This website and the BunionRelief™ shop are run by Lindvitta, based in the United Kingdom.

You can contact us at supportlindvitta.com. We handle all customer service by email.

2. These terms

These terms apply to every order placed through this website. Please read them, together with our Return Policy, Warranty Policy, Shipping Policy and Privacy & Cookie Policy, before you order.

3. The product

The BunionRelief™ Comfort Pro is an adjustable corrector designed for everyday comfort and support of the big toe. Each pair contains two correctors, one for each foot. Results vary from person to person.

It is not a treatment for any medical condition and does not replace advice from a health professional. If you have diabetes, circulation problems or reduced feeling in your feet, or if your bunion is advanced or the joint is stiff, talk to a podiatrist or GP before use.

Product images are for illustration. Packaging may differ from what you receive.

4. Your order

After you pay, you'll receive an order confirmation by email. Our contract with you starts when we send that confirmation. If we can't accept your order (for example, if there is an obvious pricing error or the product is unavailable), we'll tell you by email and refund you in full.

5. Prices and payment

Prices are shown in pounds sterling (GBP). The total at checkout, including any delivery charge, is the final price you pay. Kit discounts are applied automatically at checkout.

Payments are processed securely by our checkout provider, Shopify. We never see or store your full card details.

6. Delivery

Delivery times and charges are explained in our Shipping Policy.

7. Cancelling and returns

You have the right to cancel your order within 14 days of delivery, without giving a reason. How to do it, and how refunds work, is explained in our Return Policy.

8. Faulty products

If your product is faulty, see our Warranty Policy. Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If they aren't, you may be entitled to a repair, replacement or refund.

9. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We are not responsible for loss or damage that is not foreseeable, or for business losses.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing affects your statutory rights.

10. Your personal data

We use your personal data only as described in our Privacy & Cookie Policy.

11. Law and disputes

These terms are governed by the law of England and Wales. You can bring legal proceedings in the courts of England and Wales; if you live in Scotland or Northern Ireland, you can also bring them in your local courts.

If you have a complaint, please email us first: we'll do our best to resolve it quickly.

12. Changes to these terms

We may update these terms from time to time. The version that applies to your order is the one shown on this page when you placed it.